assistant investigators are front line officers who deal with day-to-day investigative work 助理調(diào)查主任負(fù)責(zé)處理日常的前線調(diào)查工作。
our front line officers listen to every complaint ( all 85, 000 of them from 1997 to september last year ) with great care and patience because you re talking about people s feelings and personal privacy 自1997年至去年9月,公署共接獲八萬(wàn)五千宗申訴,而我們的前線人員均細(xì)心和耐心地聽(tīng)取每宗申訴。申訴人往往談及他們的感受和個(gè)人私隱,因此我們必須有耐性和體諒他們。